Today, not only the production industry is packed with technology to automate the workflow and thus improve competitiveness. In spite of high-performance systems, unexpected errors or failures occur. softgate’s alert management software enables you to react in the shortest possible time. Unexpected events will send an alert directly to the responsible employee either on his or her mobile device or on the desktop.
User groups or profiles define responsibilities. The software uses the company LAN only. Thus, only available staff will be notified and all data will be kept internal.
- Creating user groups and profiles
- Notifications within the company LAN (notification of available staff, data security)
- Confirmation of alert acceptance
- Optimum response times