{"id":95403,"date":"2025-09-29T11:42:35","date_gmt":"2025-09-29T09:42:35","guid":{"rendered":"https:\/\/www.soft-gate.de\/?page_id=95403"},"modified":"2025-10-20T09:12:17","modified_gmt":"2025-10-20T07:12:17","slug":"kundenfeedback_qm_eng","status":"publish","type":"page","link":"https:\/\/www.soft-gate.de\/en\/kundenfeedback_qm_eng\/","title":{"rendered":"Kundenfeedback_QM_Eng"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_def85972 height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container has_bg_color stretched\"><div class=\"vc_column-inner us_custom_ad178d1b\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>Customer feedback<\/h1>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The feedback will be used exclusively for internal purposes. It is a part of our quality management.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container has_bg_color\"><div class=\"vc_column-inner us_custom_0d15be52\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f95391-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"95391\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/95403#wpcf7-f95391-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"95391\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f95391-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p>Name (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Name\" \/><\/span>\n<\/p>\n<p>Email (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n<\/p>\n<p><label> Company Name (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"company\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Contact person<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact\" \/><\/span> <\/label>\n<\/p>\n<p><label> Role of Contact Person in Company<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<h7>Products used\n<\/h7>\n<h7>In our products we have integrated\n<\/h7>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"products\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"products\" value=\"DICOMconnect\" \/><span class=\"wpcf7-list-item-label\">DICOMconnect<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"products\" value=\"7connect\" \/><span class=\"wpcf7-list-item-label\">7connect<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<h7>\n\t<p><b>Rating:<\/b>\n\t<\/p>\n<\/h7>\n<h7>\n\t<p><b> 1=poor; 2=needs improvement; 3=satisfying; 4=good; 5=excellent<\/b>\n\t<\/p>\n<\/h7>\n<h2 style=\"line-height: 2; font-weight: bold; font-size: 24px;\"><br \/>\nTechnical Quality of the Product\n<\/h2>\n<p style=\"line-height: 1;\"><br \/>\nHow robust and stable do you perceive our libraries?\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"library\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"library\"><option value=\"Please select\">Please select<\/option><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><\/select><\/span>\n<\/p>\n<p>How easy was the integration into your product?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"integration\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"integration\"><option value=\"Please select\">Please select<\/option><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><\/select><\/span>\n<\/p>\n<p>Does it work flawlessly in your customer installations?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"customer\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"customer\"><option value=\"Please select\">Please select<\/option><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><\/select><\/span>\n<\/p>\n<p>Is the API self-explaining?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"API\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"API\"><option value=\"Please select\">Please select<\/option><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><\/select><\/span>\n<\/p>\n<p>Comment<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textareaA\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"textareaA\"><\/textarea><\/span>\n<\/p>\n<h2 style=\"line-height: 2; font-weight: bold; font-size: 24px;\"><br \/>\nQuality of the Documentation\n<\/h2>\n<p>Does the Integration Guide provide sufficient guidance for an efficient and safe integration?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"IntegrationGuide\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"IntegrationGuide\"><option value=\"Please select\">Please select<\/option><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><\/select><\/span>\n<\/p>\n<p>Does the HTML help file help your development team in their daily process?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"HTML\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"HTML\"><option value=\"Please select\">Please select<\/option><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><\/select><\/span>\n<\/p>\n<p>Are the documents that ship with DICOMconnect valuable for your QM process?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Documents\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"Documents\"><option value=\"Please select\">Please select<\/option><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><\/select><\/span>\n<\/p>\n<p>Was it easy to adapt the DICOM Conformance Statement template to the specific implementation in your product?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"select-206\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"select-206\"><option value=\"Please select\">Please select<\/option><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><\/select><\/span>\n<\/p>\n<p>Comment<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textareaB\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"textareaB\"><\/textarea><\/span>\n<\/p>\n<h2 style=\"line-height: 2; font-weight: bold; font-size: 24px;\"><br \/>\nSupport\/Licensing\n<\/h2>\n<p>Are you satisfied with the support that the DICOMconnect team provides to your development team?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"support\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"support\"><option value=\"Please select\">Please select<\/option><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><\/select><\/span>\n<\/p>\n<p>Are you satisfied with the reaction times in which we provide support for your questions from the field?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"reactiontime\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"reactiontime\"><option value=\"Please select\">Please select<\/option><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><\/select><\/span>\n<\/p>\n<p>Are problems in the field solved in reasonable time?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"problems\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"problems\"><option value=\"Please select\">Please select<\/option><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><\/select><\/span>\n<\/p>\n<p>Are license keys issued quickly enough for your production \/ installation processes?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"licensekeys\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"licensekeys\"><option value=\"Please select\">Please select<\/option><option value=\"1\">1<\/option><option value=\"2\">2<\/option><option value=\"3\">3<\/option><option value=\"4\">4<\/option><option value=\"5\">5<\/option><\/select><\/span>\n<\/p>\n<p>Comment<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textareaC\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"textareaC\"><\/textarea><\/span>\n<\/p>\n<h2 style=\"line-height: 2; font-weight: bold; font-size: 24px;\"><br \/>\nAdditional Questions\n<\/h2>\n<p>Are you submitting softgate\u2019s manufacturer certificates and the IEC evaluation records of our library as part of your product documentation?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-81\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-81\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-81\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>Would you welcome an offer for a \u201cDICOM for Distributors\u201d training that explains DICOM and typical configuration topics for your field service engineers and sales people?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-851\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-851\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-851\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>\n<span class=\"wpcf7-form-control-wrap recaptcha\" data-name=\"recaptcha\"><span data-sitekey=\"6LcMlfspAAAAAM9TrVPc2qHWLWZmTdmmAKycD6Zd\" class=\"wpcf7-form-control wpcf7-recaptcha g-recaptcha\"><\/span>\r\n<noscript>\r\n\t<div class=\"grecaptcha-noscript\">\r\n\t\t<iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LcMlfspAAAAAM9TrVPc2qHWLWZmTdmmAKycD6Zd\" frameborder=\"0\" scrolling=\"no\" width=\"310\" height=\"430\">\r\n\t\t<\/iframe>\r\n\t\t<textarea name=\"g-recaptcha-response\" rows=\"3\" cols=\"40\" placeholder=\"reCaptcha Response Here\">\r\n\t\t<\/textarea>\r\n\t<\/div>\r\n<\/noscript>\r\n<\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Senden\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"180\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><\/div><div class=\"g-cols wpb_row us_custom_31a5b2ee via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Are you satisfied with our work? We would be grateful if you would share your experience with others!<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_1\" href=\"https:\/\/www.soft-gate.de\/testimonial\/\"><span class=\"w-btn-label\">Learn more<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Customer feedback The feedback will be used exclusively for internal purposes. It is a part of our quality management. Name (required) Email (required) Company Name (required) Contact person Role of Contact Person in Company Products used In our products we have integrated DICOMconnect7connect Rating: 1=poor; 2=needs improvement; 3=satisfying; 4=good; 5=excellent Technical Quality of the Product...","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-95403","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.soft-gate.de\/en\/wp-json\/wp\/v2\/pages\/95403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.soft-gate.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.soft-gate.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.soft-gate.de\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.soft-gate.de\/en\/wp-json\/wp\/v2\/comments?post=95403"}],"version-history":[{"count":5,"href":"https:\/\/www.soft-gate.de\/en\/wp-json\/wp\/v2\/pages\/95403\/revisions"}],"predecessor-version":[{"id":95410,"href":"https:\/\/www.soft-gate.de\/en\/wp-json\/wp\/v2\/pages\/95403\/revisions\/95410"}],"wp:attachment":[{"href":"https:\/\/www.soft-gate.de\/en\/wp-json\/wp\/v2\/media?parent=95403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}