Customer support

Digital Business

Support case

The softgate Helpdesk is available as a support portal for our registered customers who have a valid support agreement. Please submit your support requests online. A separate login is required.



We strive to give you unbeatable support for using and maintaining our solutions.

By entering into a support agreement, you will be guaranteed preferential support, safeguarding the availability of your systems and products.

You can contact our support team quickly and easily. The team comprises long-standing, experienced employees who undergo continuous training and certification, even with manufacturers of third-party products.