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Customer feedback

The feedback will be used exclusively for internal purposes. It is a part of our quality management.

    Name (required)

    Email (required)

    Products used In our products we have integrated

    Rating:

    1=poor; 2=needs improvement; 3=satisfying; 4=good; 5=excellent


    Technical Quality of the Product


    How robust and stable do you perceive our libraries?

    How easy was the integration into your product?

    Does it work flawlessly in your customer installations?

    Is the API self-explaining?

    Comment


    Quality of the Documentation

    Does the Integration Guide provide sufficient guidance for an efficient and safe integration?

    Does the HTML help file help your development team in their daily process?

    Are the documents that ship with DICOMconnect valuable for your QM process?

    Was it easy to adapt the DICOM Conformance Statement template to the specific implementation in your product?

    Comment


    Support/Licensing

    Are you satisfied with the support that the DICOMconnect team provides to your development team?

    Are you satisfied with the reaction times in which we provide support for your questions from the field?

    Are problems in the field solved in reasonable time?

    Are license keys issued quickly enough for your production / installation processes?

    Comment


    Additional Questions

    Are you submitting softgate’s manufacturer certificates and the IEC evaluation records of our library as part of your product documentation?

    Would you welcome an offer for a “DICOM for Distributors” training that explains DICOM and typical configuration topics for your field service engineers and sales people?

    Are you satisfied with our work? We would be grateful if you would share your experience with others!

    Learn more